Frequently Asked Questions
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There is no age minimum to fly with us! Children under two years old can sit in a lap, while children two and older will require their own purchased ticket and individual seat.
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Customers must contact us more than 48 hours in advance to receive a refund. Customer initiated cancelations between 4 and 48 hours in advance will receive in store credit. Customer cancelations less than 4 hours in advance or “no show” will not receive a refund. Heli Co Inc. may cancel at any time due to safety of flight concerns including but not limited to weather and maintenance. Though we try to provide advanced notice this may occur after you arrive on-site, or during your flight. If we cancel for any reason other than weather a full refund is available for flight miles not flown. With the purchase of weather insurance, you will be eligible for a full refund on the price of your flight in the event of a weather cancellation. Passengers are weighed on site. If passenger(s) exceeds the weight limitations no refunds will be provided.
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We have two different sized helicopters to accommodate our customers. The smaller helicopter requires each passenger to be no more than 300lbs with a max total weight limit of 575lbs. The larger helicopter requires each passenger to be no more than 350lbs with a max total weight limit of 700lbs. However, our large helicopter is not always available at certain events. If needed, please reach out to us directly to confirm its availability before purchasing your tickets!
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60 mile tours estimated 45 minutes of flight
45 mile tours estimated 30 minutes of flight
30 mile tours estimated 20 minutes of flight
15 mile tours estimated 7-9 minutes of flight
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Many of our past customers have claimed that their motion sickness and/or fear of heights has not prevented them from still having a great time flying with us due to our smooth flights and trusted pilots. If you choose to fly at our main Duluth location, we have bracelets that are FDA approved and 87% effective at preventing motion sickness for your additional comfort. We provide these for use free of charge upon request.